Kidizen Reviews

"Kidizen.com" is a platform for buying and selling pre-loved kids' fashion and essentials. It promotes sustainability by extending the life of kids' items and supports other families. The platform offers a wide range of products, including clothing, shoes, books, toys, accessories, baby essentials, diaper bags, and carriers. It also features a section for mama clothing, mama shoes, and maternity.

The platform is well-known for its top-selling brands. Some of the popular items listed on the site include Mini Boden dresses, swimsuits, and polo shirts, as well as Matilda Jane maxi dresses, tops, and shorts.

In addition to individual listings, "Kidizen.com" offers seller discounts on multiple items and free shipping on select products. The platform also provides an opportunity for users to trade in select brands and receive credit towards their next purchase.

"Kidizen.com" caters to over 800,000 registered users and has a mobile app that offers additional features such as saving searches and filters, connecting with social communities, and liking favorite listings, brands, and shops. The app notifies users when new listings show up from their favorite brands and shops.

The platform also offers two ways to sell outgrown kids' stuff: users can either list and sell themselves or work with one of the personal sellers on the platform who take care of selling for them. This makes "Kidizen.com" a comprehensive platform for buying and selling kids' items.

The top-selling brands on Kidizen in 2023 included Tea Collection, Rylee + Cru, Little Road Co (formerly known as Lulu & Roo), and Quincy Mae. These brands were well-loved by the community and became best-sellers due to their quality, style, and uniqueness. Each brand has its own unique appeal. For instance, Tea Collection clothing embraces global connection and international fashion, while Rylee + Cru designs stylish kids' clothes in a limited palette of neutrals and earth tones. Little Road Co is known for its comfortable and stylish clothing, and Quincy Mae is a California-based organic baby clothing line. These brands have managed to capture the hearts of the Kidizen community with their unique offerings.

Listing an item on Kidizen is free. When an item sells, a 12% (+ $.50) marketplace fee is deducted from the List Price. Sellers are responsible for shipping costs and generating a shipping label. If a label is purchased through Kidizen, a portion of the fee is returned so that the fee is only taken from the listing price and not the amount the seller paid for shipping. For example, on a $12 order, a 12% + .50 marketplace fee would equate to $1.94, yielding $10.06. If the seller purchases a label for $4.45, $0.53 is returned to the seller so the fee taken is $1.41. Sellers get paid when the package tracking number is scanned and the item has been shipped.

Yes, other payment methods can be used on Kidizen. When a sale is made, the proceeds are added to the seller's Kid Bucks balance. These funds can then be used to make purchases on Kidizen. If the Kid Bucks balance does not cover the full payment amount, the remainder can be paid using either PayPal or a credit card. Additionally, sellers can cash out their earnings to their bank account or PayPal. There's a $1 convenience fee if a cash-out of less than $15 is requested. Please note that for new accounts, there is a wait period of 72 hours from the time the account is created before cashing out is possible.

Kidizen.com has a specific Return Policy and Shipping Policy.

Return Policy: All sales are final on Kidizen. Once a purchase is made, any requests to cancel an order that has not yet shipped is at the discretion of the seller. Refunds may be issued in two scenarios:

1. The order is not received: Buyers will receive a refund if their order was not shipped or if it did not arrive at its destination, but the refund must be requested within 90 days of purchase.
2. The order is not as described: If the buyer receives an item that does not match the listing description or is sent the wrong item, the buyer must reach out to the seller via in-app message within 5 days of delivery. If the seller is not able to provide an acceptable resolution, the buyer can reach out to Kidizen Support to open a Refund Claim. Items cannot be worn or altered in any way, which includes being laundered, stain treated or repaired.

Shipping Policy: Sellers are advised to ship within 5 days after an order is placed, though it is highly recommended to ship within 48 hours for optimal customer satisfaction. After 7 days, a buyer has an option to request a refund. Sellers can purchase several types of labels from Kidizen. It is important to make sure the correct shipping label option is chosen to avoid underpaid postage charges. The package must weigh under the weight stated on the shipping label size or it will be subject to an underpaid postage charge, or it may be returned to the seller where the seller will need to pay for shipping again. Orders can be sent in any packaging (polymailer bags, boxes, etc.) except for any carrier-provided packaging (such as USPS Priority packaging) on Kidizen labels as this can cause confusion since it is going in between different shipping carriers. Using carrier-branded packaging could result in an underpaid postage charge to the order.